Consulting services
As a leading behavioral health agency, we’ve not only mastered the technical side of CareLogic—we’ve lived through its real-world challenges and successes. Our CareLogic program setups have been lauded by DCF and recommended to peers, and we’ve built reporting and billing solutions that improve accuracy, efficiency, and staff engagement. Now, we’re offering our unique blend of technical expertise and operational insight to help other agencies thrive.
Our Approach
What sets us apart is our balance of technical know-how and hands-on experience. We don’t just configure systems—we guide you based on what has proven to work in actual behavioral health settings. Our approach includes:
- Blending technical expertise with lived experience in program implementation
- Offering rapid response and ongoing support to keep operations running smoothly
- Collaborating closely with your team and coordinating with Qualifacts as needed
- Delivering actionable insights through integrated reporting and dashboards
Our Services
CareLogic System Administration & Configuration
- Comprehensive system reviews to identify pain points and opportunities for efficiency gains
- Program configuration endorsed by DCF and optimized through lived experience
- Rapid response support and coordination with Qualifacts (ticket management)
- Training for CareLogic basics and program-specific setup navigation
Reporting & Business Intelligence
- Customization of CareLogic’s standard reporting suite
- Pentaho report development tailored to your agency’s needs
- Power BI dashboards with SharePoint integration for staff-wide access
- Complex, dynamic reporting solutions for external-facing sites
Billing Solutions
- Billing workflow and coding reviews to strengthen compliance and maximize reimbursement
- Billing automation through EDI files (claims downloads and payment uploads)
- Custom invoicing solutions for payers and internal reporting
- Interim billing support for staffing shortages, leave coverage, or transitions
Why Choose Us
- DCF-recognized program configurations
- Proven track record improving reporting, billing, and CareLogic operations
- Rapid-response support and vendor coordination
- Deep understanding of behavioral health compliance and workflows
- Mission-driven, collaborative consulting approach
Who We Serve
We support behavioral health and human services agencies of all sizes—whether you’re looking for system assessments, reporting upgrades, billing automation, or full CareLogic optimization.