Program Supervisor- IPV-Fair
Location: Norwalk, CT
Salary: $72,000
- PURPOSE/FUNCTION OF THE PROGRAM:
The Intimate Partner Violence- Family Assessment Intervention Response (IPV-FAIR) is a program provides specialized, trauma-informed services to address intimate partner violence (IPV) and its impact on children and families. The program focuses on promoting safety, strengthening healthy family relationships, increasing protective factors, and reducing the risk of continued exposure to violence through individualized assessment, intervention, education, and support.
- POSITION SUMMARY:
The IPV-FAIR Program Supervisor provides clinical and administrative leadership for the program. The Supervisor oversees service delivery, staff supervision, model fidelity, quality improvement, and coordination with the Connecticut Department of Children and Families (DCF) and community partners. The Supervisor helps ensure that services are trauma-informed, culturally responsive, family-centered, and guided by safety and each family’s assessed needs.
- ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Oversee day-to-day program operations, staffing, referrals, caseloads, and service quality.
• Provide clinical supervision and consultation to Clinicians and Family Support Navigators in accordance with agency, licensing, and program requirements.
• Review assessments, safety plans, treatment and service plans, progress notes, discharge plans, and other required documentation.
• Support timely coordination with DCF, families, and community providers while maintaining appropriate confidentiality and professional boundaries.
• Monitor service delivery, program outcomes, documentation, and model fidelity; identify training needs and areas for improvement.
• Coordinate coverage for urgent family needs and help ensure the program’s crisis-response procedures are followed.
• Participate in case reviews, consultation, training, and quality-improvement activities.
• Help maintain a family-centered, culturally responsive, and linguistically accessible service environment.
• Support staff recruitment, onboarding, training, retention, and performance management.
• Perform other related duties as assigned.
- ESSENTIAL QUALIFICATIONS/SKILLS:
• Master’s degree in social work, counseling, psychology, marriage and family therapy, or a closely related field.
• Active Connecticut clinical license.
• At least three years of supervisory or management experience and four years of direct family service experience.
• Demonstrated experience working with intimate partner violence (IPV), trauma, child and family services, or related behavioral-health programs.
• Knowledge of safety planning, family assessment, trauma-informed practice, and community-based service coordination.
• Strong supervisory, organizational, communication, and documentation skills.
• Ability to work with families from diverse cultural, linguistic, and socioeconomic backgrounds.
- PREFERRED QUALIFICATIONS:
• Experience supervising multidisciplinary or community-based teams.
• Training or experience in evidence-informed IPV interventions, motivational interviewing, and child- and family-focused trauma services.
• Spanish or another language used in the communities served.
- SUPERVISORY RESPONSIBILITIES:
• Supervise directly 3 clinicians and 2 care coordinators
- PHYSICAL DEMANDS:
• Must be able to climb several flights of stairs
• Must be able to work with clients in a variety of settings
• Must be able to lift 35lbs
- WORKING CONDITIONS AND ENVIRONMENT:
• Evening and/or occasional weekends are required
• Ability to be flexible with work schedule
We are an Equal Opportunity Employer.